Welcome to www.tabdeelonline.com (“Site”).

This website is operated by Tabdeel Company for Communications & IT LLC (“Tabdeel”). Saudi Arabia is our country of domicile.

Throughout the site, the terms “we”, “us” and “our” refer to Tabdeel. Tabdeel offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

These Terms of Service (the “Terms”) and all policies and additional terms (if applicable) posted on the Site set out the terms on which we offer you access to and use of our Site, services and applications including our mobile application when available  (collectively, the “Services”). Our Privacy Policy, Return & Refund Policy, Warranty Policy, and Shipping & Delivery Policy form a part of these Terms of Service.

These Terms of Service apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current Site shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 1. General Conditions

1.1. We reserve the right to refuse providing our services to anyone while ensuring we notify the customer of the reasons in compliance to the governing law.

1.2. www.tabdeelonline.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Saudi Arabia. 

1.3. You understand that your content (not including credit card information), may be transferred unencrypted and involves (a) transmissions over various networks; (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

1.4. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

1.5. We accept payments online using Visa and MasterCard credit/debit card in SAR.

1.6. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Services and content, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

1.7. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 2. Our Site

The Site is an e-commerce platform that allows users to buy used consumer electronics (“Pre-owned Devices”) and related new and used accessories (collectively, the “Products”).

We reserve the right to introduce new Services and update or withdraw any of the Services, in our sole discretion, and we will not be liable to you for exercising this discretion.

2.1. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or province of residence, or that you are the age of majority in your country or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

2.2. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2.3. You must not transmit any worms or viruses or any code of a destructive nature.

2.4. A breach or violation of any of the Terms of Service will result in an immediate termination of your Services.

Section 3. Our Products

3.1. All Pre-owned Devices that are offered for sale by Tabdeel have undergone thorough inspection and have passed more than 30 tests to demonstrate excellent functionality. Our devices are offered in two grades based solely on their cosmetic condition. Our device grades are: (i) Premium Grade which means the device has little to no scratches or dents (in case of scratches, they are barely visible when held at arms’ length), and (ii) Standard Grade which means the device shows signs of normal wear and tear in line with normal use (minor visible scratches that do not affect the functionality of the device or risk causing any cracks on the back, front or sides).

3.2. We have made every effort to display, as accurately as possible, photos of Pre-Owned Devices under each grade as examples of what to expect. In reality, and since these devices are pre-owned, the cosmetic condition will vary from device to device and will differ from the photos displayed on the Site in terms of location of scratches, and, to a limited variation, in the number of scratches. We do not hold responsibility for ensuring that the cosmetic quality of a Pre-owned Device will meet your expectations. We offer a return and refund in accordance with our Return & Refund Policy.

3.3. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

3.4. All our Pre-owned Devices are covered by warranty. Please refer to our Warranty Policy for details.

3.5. All our Products are shipped and delivered according to our delivery & shipping policy. Please refer to our Shipping & Delivery Policy for details.

Section 4. Modifications to the Service and Prices

4.1. Prices for our Products are subject to change without notice. However, price changes will not affect or change in already placed orders.

4.2. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

4.3. We reserve the right to specify the type of products/services and quantity limits available for purchase per person or per order, while noting that this information will be clear and present to the customer before placing an order.

4.4. We reserve the right to change or cancel a placed order, in compliance with the governing law as well as notifying the customer of any change or cancellation.

Section 5. Account Information

5.1. You agree to provide current, complete and accurate purchase and account information for all purchases made at our Site. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

5.2. Your submission of personal information through our Site is governed by our Privacy Policy. Please review our Privacy Policy.

Optional Tools

6.1. We may provide you with access to third-party tools which we neither monitor nor have any control nor input.

6.2. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

6.3. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). Examples of such optional tools are: map service and geographical address locator at checkout page or national address inquiry or any other optional tools available on our website.

6.4. We may also, in the future, offer new services and/or features through the Site (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Third Party Links

7.1. Certain content, products and services available via our Service may include materials from third parties.

7.2. Third party links on our website may direct you to third party websites that are not affiliated with or controlled by us and so, we are not responsible for examining or evaluating the content or accuracy of information on these websites that are outside of our control. We do not guarantee and will not have any liability or responsibility for any third party materials or websites, or for any other materials, products, or services of third parties.

7.3. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback and Other Submissions

8.1. If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to: (1) maintain any comments in confidence; (2) pay compensation for any comments; or (3) respond to any comments.

8.2. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

8.3. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

9.1. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

9.2. We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

10.1. In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability

11.1. We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

11.2. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

11.3. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

11.4. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

11.5. In no case shall Tabdeel, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

12.1. You agree to indemnify Tabdeel and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, for any harm done from any legal claims or cases, including attorney fees or third party demands arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Severability

13.1. In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination

14.1. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

14.2. These Terms of Service are effective unless and until terminated by either us or you. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

14.3. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time while notifying you of the reasons in compliance with the governing law. We may, also, accordingly deny you future access to our Services (or any part thereof).

Entire Agreement

15.1. The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

15.2. These Terms of Service and any policies or operating rules posted by us on this website or in respect to the Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous terms, agreements or policies, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

15.3. The latest version of this Terms of Service and any policies or operating rules posted by us on this website or in respect to the Service are the only legally binding reference to the agreement between you and us and you agree to this each time you place an order, use a service or browse and use our website in general.

15.4. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

16.1. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Kingdom of Saudi Arabia.

16.2. Any dispute or claim arising out of or in connection with our Site shall be governed and construed in accordance with the laws of Saudi Arabia.

Changes to Terms of Service

17.1. You can review the most current version of the Terms of Service at any time at this page.

17.2. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Information

Communication about the Terms of Service should be sent to us at:

Email: cs@tabdeelonline.com