1) All used devices (“Pre-Owned Devices”) have a 1-year Limited Warranty against defects in functionality that occur after purchase.
2) Warranty does not cover the damage caused by accident, abuse, misuse, liquid contact, or other external cause.
3) A repair or replacement under the terms of this warranty does not provide the right to an extension or renewal of the warranty period.
4) If your item cannot be repaired or the repair period could exceed three (3) weeks from receiving your item for service, you will be eligible for a replacement or a refund.
5) The customer shall ensure that the item is packed in its original box or wrapped safely to avoid any damage during transit. If the packaging is not done safely which leads to damage, we will not be responsible for the same and the claimed item will be returned to the customer without servicing.
6) The original invoice is required to verify the serial number and validate the warranty period.
7) Warranty Claim: please contact us by email at firstname.lastname@example.org or by calling our customer service at +966 504 878559 for pickup service. Please expect up to four (4) business days for us to pick up the item, and up to four (4) business days for delivery of your item once the repair service is completed.